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PacRim IT Service Management 2010 is the leading IT industry conference in Australia. This conference will be a significant and most inclusive platform for networking, knowledge and business growth in the IT Service Management industry. The 19th edition of this conference will address the whole chain of IT Service Management through strategic planning, deliberate accomplishment, and management and service excellence. The customer management sector industry experts will feature a cutting edge workshop. The conference program will cover active panel sessions, farsighted keynote presentations and case studies that guarantee quality and relevant information. PacRim It Service Management 2010 will be a great opportunity for ICT managers, Service Quality Assurance Managers, Service Level Managers and other professionals involved in IT Service Management.
Visitor Profile
Targeted visitors at PacRim IT Service Management 2010 are:
- CIOs
- CTOs
- IT Security Managers/Directors
- Service Level Managers
- ICT Managers
- Help Desk Operators/Analyst
- Operations Managers
- Project Leaders
- Change Managers
- Service Quality Assurance Managers
- Service Delivery Managers
Exhibitor Profile
Expected exhibitors at PacRim IT Service Management 2010 are companies dealing in:
- Help Desk or Service Desk Technology
- Knowledge Management
- Self Help / Self Service
- Customer Service / Complaints
- Virtual Support
- Enterprise/infrastructure applications
- Asset Management
- CRM / ERM
- Data Security
- Performance Management
- Application Portfolio Management
- Outsourcing
- Cloud Computing
Organizer
Terrapinn Ltd
