The 2nd Annual Credit and Collections for Utilities comes up with new strategies from utilities in multiple regions of the country. The program aims to highlight how utilities must compete with other creditors for a share of the consumers' shrinking wallet, while creating a new balance between customer service, customer satisfaction and consistent recoveries. The event is known to be a super charged program that combines learning and sharing of communities of practice that can be implemented in developing an organization. The conference is also a nice opportunity to exchange ideas and share experiences. Apart from this, Annual Credit and Collections for Utilities features various demonstrations that show how to improve performances in credit, bad-debt recovery and delinquent account management and more.
The visitors at 2nd Annual Credit and Collections for Utilities would include:
- Credit and collections directors,
- Team Leaders
- Professionals within the customer service
Electric Utility Consultants, Inc.