Call Center Summit is Orlando's leading call center conference which provides tactical strategies for enhancing call center performance and investment returns. This conference will bring leading Customer Service executives, Operations executives, Business Analysts and call center to share their expertise and thoughts. The conference will offer opportunities to explore the latest strategies to improve agent performance, influence tools and equipment and manage client feedback. The forum will focus on the emergence of economic recession and provide a practical learning program. The 5th edition of the summit will provide the latest tools and technologies that can help improving call center revenue. It will offer the best networking platform for attendees to meet practitioner speakers and senior level call center experts.
Targeted visitors at 5th Annual Call Center Summit 2010 are:
- Operations Executives
- Customer Service Executives
- Business Analysts
- Employee Development and Training Directors
- Sales/ Marketing Managers
- HR Professionals