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Trade Show Directory:  Las Vegas:  ICMI ACCE Conference & Expo

ICMI ACCE Conference & Expo

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Start Date 05-10-2009 End Date09-10-2009
Venue Mandalay Bay Convention Center
City Las Vegas Country United States
Category Computer & IT, Policy & Management

Event Profile

ICMI ACCE Conference & Expo will aim to assemble the top contact centre colleagues, consultants and industry analysts under one roof. It will provide excellent learning and incomparable networking opportunity to share information and knowledge with the leading professionals of industry. The expo will exhibit an extensive collection of innovative products and services. Keynote speakers will discuss on overcoming both professional and personal challenges. ACCE 2009 will focus on the importance of building an optimistic and enriching experience for the customer under the main theme "Thinking Forward - The Power of the Customer Experience."

Visitor Profile

Targeted visitors at ICMI ACCE Conference & Expo will include executives and managers Involved in:
  • Contact Centers
  • Customer Service
  • Customer Relationship Management
  • Help Desks
  • Sales and Marketing
  • Telemarketing/Telesales
  • Field Support
  • Channel Support
  • Business Intelligence
  • Customer Data Integration
  • Enterprise Services
  • IT/Telecom
  • Hiring/Coaching/Retention
  • Workforce Management

Exhibitor Profile

Exhibitor profile for ICMI ACCE Conference & Expo 2009 will comprise of professionals from:
  • Quality Monitoring
  • Agent Training & Coaching
  • Knowledge Management
  • Customer Relationship Management
  • Information Technology
  • Enterprise Services
  • ACD Hardware & Software, Agent Scheduling & Reporting
  • Interactive Voice Recognition
  • Online Learning
  • Economic Development


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