Consumer Returns 2009 is a unique event of its kind in which consumer durable product manufacturers, distributors, wholesalers and retailers will discuss on strategies to prevent product returns from the consumers at all levels. This will optimise profits at every stage of production and marketing chain besides saving the consumers of their valuable time and efforts to procure the right goods for them. Market and product researchers will analyse why the products are returned, how the returns can be reduced and also how the cost of the reverse operation and the consequent loss can be reduced. Consumer education, consumer feedback, product design, customer service and logistics of forward and reverse channels are all matters of serious discussions and case demonstrations, both national and international.
- Presidents, Vice Presidents, Heads, Managing Directors, Directors and Managers from Consumer Electronics
- Telecom and Appliance Manufacturers
- Retailers and eTailers
- Consumer Durables
- Lifestyle Electronics
- Gifts & Fashion Goods
Worldwide Business Research